Need to make a return? Follow our return by mail Don't worry! You can find all of your order information using My Orders We are working to provide a paperless experience. Why didn't I receive an invoice with my order? We will be happy to take a look at your order and discuss What if I received the wrong item from my online order? Before submitting the order, pleaseĮnsure all information are correct. To process and your address can’t be changed. Your account within 1-8 business days, but up to 30 depending on your issuing bank. If this happens, those authorizations will drop off NOTE: With each submission, you may place another hold on yourįunds for the total amount of the order. Try re-entering your CID or security code. Verify that your billing name (including middle initial) andĪddress on your credit card bill is exactly the same as you have entered. Street address, city, state and post code. If you get an error message about a credit card failure afterĪttempting to submit an order, you may want to check the following:Įnsure that there are no typos or misspellings in your name, Why is my credit card information not being accepted? Page, it begins to process and can’t be changed or cancelled. PLEASE NOTE: When you submit an order through our checkout On cases youĪre billed, refunds will be done to your mode of payment. You will not be billed for any cancelled items. If,įor any reason, your order or items are cancelled, we will email you with a detailed The reasons vary from errors in billing information to items that have sold out. Sometimes orders or items from an order are cancelled by our NOTE: Changes and amendments are not guaranteed depending on the conditions and evidence provided. If your order arrives with a missing item, We will be happy to take a look at your order and discuss options! What if my online order has missing items? If the product(s) ordered is discontinued or out of stock order does not meet the orderĬriteria set above on pricing order was made during web maintenance and caused by a system Victoria's Secret reserves the right to cancel or not move to process your order Items follow Victoria's Secret pricing unless otherwise stated in promotion or Gifts With Thailand reserves the right to make price changes prior to an order placed by you. Your items ordered, your order is still being prepared. If "Track Item" is not shown next to each of Note: It may take up to 48 hours after an order has shippedįor tracking information to appear. Log into ' My Account ' and review your order history. Will need your order number, and email address. Visit our Order Tracking page to view your order status. There are two easy ways to stay up-to-date on the status of Immediately and we will try our best to accommodate to your request but please note,Ĭhanges and amendments are not guaranteed. If you would like to make changes, please contact us To process and can’t be changed or cancelled. When you submit an order through our checkout page, it begins We often find that incorrectly types email addresses are often If you didn't receive your Order or Shipment ConfirmationĮmail, please contact us via our customer service and we can confirm the email address Any customs or import duties due are not included in the listed delivery charges and are the responsibility of the customer.Why didn't I receive my Order Confirmation email?įirst things first - make sure to check your spam On international orders, Studio Russell James cannot take responsibility for customs clearance delays. Please keep in mind that our shipping times should be used as a guide only. (27 x 36 cm)Ģ00 color and black-and-white photographs Shipping Book Detailsĭimensions: 10 2/3 x 14 1/8 in. Inside these pages, you’ll find candid moments with Victoria’s Secret models including Lily Aldridge, Alessandra Ambrosio, Gisele Bündchen, Gigi Hadid, Rosie Huntington-Whiteley, Miranda Kerr, Karlie Kloss, Adriana Lima, Candice Swanepoel, and Liu Wen, and musicians such as Lady Gaga, Katy Perry, Bruno Mars, Nicki Minaj, Rhianna, Taylor Swift, and Justin Timberlake. The biggest names in the modeling and music industries have been a part of the event… and so has photographer Russell James. The Victoria’s Secret Fashion Show is, by far, the most watched fashion event in the world. It’s here! All your favorite Angels and more are included in this big and beautiful new book by Russell James. BACKSTAGE SECRETS A Decade Behind the Scenes at the Victoria’s Secret Fashion Show
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